Shipping Policy

Thank you for shopping with Al Minsu.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary during holidays or due to courier delays.

Shipping Charges

Shipping charges are calculated during checkout. Free shipping may be available on selected orders or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).

Delivery Attempts

Please ensure someone is available to receive your order. Additional courier charges may apply if repeated delivery attempts are required.

Incorrect Address

Customers are responsible for providing accurate shipping information. Al Minsu is not responsible for delays or failed deliveries caused by incorrect addresses.